SERVE
Serve Shield — Your Ultimate Protection in POS Solutions
Client Feedback
"Excellent service and support. Our POS system has never run smoother!"
Restaurant Manager
Fine Dining Group
"The upgrade to Simphony Cloud was seamless. Highly recommend!"
Hotel Director
Luxury Hotels Inc.
"Outstanding technical expertise and customer care. Best decision we made!"
Operations Manager
Global Resorts
"Fast response times and knowledgeable team. They truly understand hospitality."
Resort Owner
Island Paradise Resorts
"Professional service from start to finish. Our staff loves the new system!"
F&B Director
Urban Restaurant Group
"Excellent service and support. Our POS system has never run smoother!"
Restaurant Manager
Fine Dining Group
"The upgrade to Simphony Cloud was seamless. Highly recommend!"
Hotel Director
Luxury Hotels Inc.
"Outstanding technical expertise and customer care. Best decision we made!"
Operations Manager
Global Resorts
"Fast response times and knowledgeable team. They truly understand hospitality."
Resort Owner
Island Paradise Resorts
"Professional service from start to finish. Our staff loves the new system!"
F&B Director
Urban Restaurant Group
About Our Company
Tailored Technology Solutions
No two businesses are alike — your systems shouldn’t be either.
We create customized solutions that adapt to your operations instead of forcing you into rigid off-the-shelf tools.
Seamless System Integration
Modern technology must extend what you already have.
We integrate new solutions into your existing infrastructure to strengthen your long-term system architecture.
Expert Analysis & Implementation
Strategic partnerships for long-term success.
We help organizations improve processes through deep technical expertise and hands-on implementation.
A Diverse & Experienced Team
We understand the big picture.
Our wide-ranging expertise allows us to design thoughtful, independent, and future-proof solutions.
Proven Track Record
Creative solutions for complex challenges.
Our history of successful implementations shows our ability to solve real-world business problems with innovation.
Our Services
We are an Oracle Partner specializing in systems integration for Oracle Hospitality products, with decades of experience in Micros & Oracle POS environments.
Legacy Interfaces
Support for custom legacy integrations built on top of Oracle Hospitality and Micros POS systems.
Custom Development
Tailored features and extensions designed when native POS functionalities are not sufficient.
Integration Consulting
Expert guidance for integrating your product with Oracle Hospitality platforms and POS environments.
Product Development
Helping vendors bring their products into the Oracle Hospitality Marketplace and ecosystem.
Simple, Transparent Pricing
Choose the perfect plan for your business needs. No hidden fees, no surprises.
Support Package
Perfect for businesses needing reliable ongoing assistance
- Single location
- 10 hours of support
- Level 1 support included
- Level 2 support available
Professional
Best for growing businesses
- L1,L2,L3 Support
- 24/7 Support
- Building Menu & Adapting to your service
- Integration With Payment
- Priority support
- Multi Location Support
- Integration with 3rd Party
Custom
Work with our professional development team for tailored solutions
- Pro dev team assigned
- Fully customized features
- Scalable architecture
- Advanced integrations
- Dedicated support
- Flexible delivery timeline
- Integration with 3rd Party
- Upgrade
- HTML5 screen customization
- Building Extesion Applications
Frequently Asked Questions
Everything you need to know about Serve Shield. Can't find what you're looking for? Contact our support team.
ServeShield is an all-in-one digital solutions provider specializing in POS support, website creation, systems integration, and business technology services for restaurants, retail stores, hospitality venues, and small businesses.
We offer a 14-day free trial for all our plans. No credit card required. You'll have full access to all features during the trial period, and you can upgrade or cancel anytime.
Security is our top priority. We use bank-level encryption, comply with SOC 2 Type II standards, and offer features like two-factor authentication, SSO integration, and regular security audits. Your data is stored in secure, redundant data centers with 99.9% uptime guarantee.
Yes! Serve Shield integrates with over 100+ popular tools including Slack, Google Workspace, Microsoft 365, Salesforce, Zapier, and many more. Our API also allows for custom integrations to fit your specific workflow needs.
We provide comprehensive support including email support for all plans, priority support for Professional plans, and 24/7 dedicated support for Enterprise customers. We also offer extensive documentation, video tutorials, and webinar training sessions.
Yes, you can upgrade or downgrade your plan at any time. When you upgrade, you'll be charged the prorated difference immediately. When you downgrade, the change will take effect at your next billing cycle, and you'll continue to have access to your current plan's features until then.
We offer a 30-day money-back guarantee for all paid plans. If you're not satisfied with Serve Shield within the first 30 days of your subscription, contact our support team for a full refund.
Limits depend on your plan. Starter plans support up to 5 users and 10 projects, Professional plans support up to 25 users and unlimited projects, while Enterprise plans offer unlimited users and projects. Check our pricing page for detailed information.
Ready to Transform Your Business?
Join the growing number of businesses that rely on Serve Shield to optimize their workflows and elevate operational efficiency.