TheUltimateTechnologyPartner
Serve Shield is a digital services and IT maintenance company that acts as a trusted technology partner, ensuring the reliability and continuous performance of your IT systems and web platforms.
Discover Serve Shield's tailored solutions across various sectors.
Restaurants
Hotel Chains
Retail
Hospitality
Hotels
Restaurants
Hotel Chains
Retail
Hospitality
Hotels
Restaurants
Hotel Chains
Retail
Hospitality
Hotels
Oracle Micros & Handheld POS Solutions
Enterprise-grade technology solutions designed for the modern hospitality industry
HOSPITALITYOracle Micros Workstation
Full-featured POS terminal with a touchscreen interface for efficient order management and secure payment processing.
HANDHELDHandheld Mobile POS
Mobile solution for tableside ordering and payments, improving service speed and operational efficiency.
CLOUDOracle Simphony Cloud
Enterprise cloud-based POS with real-time analytics and seamless multi-location management.
OPERA & FEDELIOHotel Management
Cloud-based POS for hospitality, streamlining operations and optimizing revenue
OPERA & FEDELIOSales & Catering
Centralized management of events, bookings, and catering to streamline sales and maximize revenue.
OPERA & FEDELIOHouseKeeping
Efficient management of hotel cleaning tasks, room status, and staff coordination in real time.
Our Partners
Comprehensive solutions tailored to elevate your business across development, design, and strategy.
Hilton
Hilton Hotels & Resorts
Hyatt Regency
Hyatt Regency Hotels
Marriott Hotel
Marriott Hotel & Resorts
Sheraton Hotel
Sheraton Hotel Chain
Mövenpick Hotels
Mövenpick Hotels & Resorts
Ibis Hotels
Ibis Hotel Chain
Novotel Hotels, Suites & Resorts
Novotel Hospitality Group
Chili’s® Grill & Bar
American Casual Dining Restaurant Chain & Bar
TAO Group Hospitality
Global Luxury Hospitality & Entertainment Group
Top Pot Doughnuts
Top Pot Doughnuts & Coffee Chain
Hilton
Hilton Hotels & Resorts
Hyatt Regency
Hyatt Regency Hotels
Marriott Hotel
Marriott Hotel & Resorts
Sheraton Hotel
Sheraton Hotel Chain
Mövenpick Hotels
Mövenpick Hotels & Resorts
Ibis Hotels
Ibis Hotel Chain
Novotel Hotels, Suites & Resorts
Novotel Hospitality Group
Chili’s® Grill & Bar
American Casual Dining Restaurant Chain & Bar
TAO Group Hospitality
Global Luxury Hospitality & Entertainment Group
Top Pot Doughnuts
Top Pot Doughnuts & Coffee Chain
Hilton
Hilton Hotels & Resorts
Hyatt Regency
Hyatt Regency Hotels
Marriott Hotel
Marriott Hotel & Resorts
Sheraton Hotel
Sheraton Hotel Chain
Mövenpick Hotels
Mövenpick Hotels & Resorts
Ibis Hotels
Ibis Hotel Chain
Novotel Hotels, Suites & Resorts
Novotel Hospitality Group
Chili’s® Grill & Bar
American Casual Dining Restaurant Chain & Bar
TAO Group Hospitality
Global Luxury Hospitality & Entertainment Group
Top Pot Doughnuts
Top Pot Doughnuts & Coffee Chain
What Our Clients Say
Trusted by leading hospitality businesses worldwide
The POS system has transformed our operations. Order management is seamless and our staff loves the intuitive interface.
Sarah Johnson
Restaurant Manager
Gourmet Bistro
Outstanding support and reliable technology. The cloud-based system keeps all our locations connected in real-time.
Michael Chen
Hotel Director
Grand Plaza Hotel
Best investment we've made. The handheld POS has increased our table turnover rate by 30% and customers love the quick service.
Emily Rodriguez
Cafe Owner
Sunrise Cafe
The sales and catering module has streamlined our entire booking process. We can manage multiple events simultaneously with ease.
David Thompson
Operations Manager
City Events Center
The POS system has transformed our operations. Order management is seamless and our staff loves the intuitive interface.
Sarah Johnson
Restaurant Manager
Gourmet Bistro
Outstanding support and reliable technology. The cloud-based system keeps all our locations connected in real-time.
Michael Chen
Hotel Director
Grand Plaza Hotel
Best investment we've made. The handheld POS has increased our table turnover rate by 30% and customers love the quick service.
Emily Rodriguez
Cafe Owner
Sunrise Cafe
The sales and catering module has streamlined our entire booking process. We can manage multiple events simultaneously with ease.
David Thompson
Operations Manager
City Events Center
The POS system has transformed our operations. Order management is seamless and our staff loves the intuitive interface.
Sarah Johnson
Restaurant Manager
Gourmet Bistro
Outstanding support and reliable technology. The cloud-based system keeps all our locations connected in real-time.
Michael Chen
Hotel Director
Grand Plaza Hotel
Best investment we've made. The handheld POS has increased our table turnover rate by 30% and customers love the quick service.
Emily Rodriguez
Cafe Owner
Sunrise Cafe
The sales and catering module has streamlined our entire booking process. We can manage multiple events simultaneously with ease.
David Thompson
Operations Manager
City Events Center
The POS system has transformed our operations. Order management is seamless and our staff loves the intuitive interface.
Sarah Johnson
Restaurant Manager
Gourmet Bistro
Outstanding support and reliable technology. The cloud-based system keeps all our locations connected in real-time.
Michael Chen
Hotel Director
Grand Plaza Hotel
Best investment we've made. The handheld POS has increased our table turnover rate by 30% and customers love the quick service.
Emily Rodriguez
Cafe Owner
Sunrise Cafe
The sales and catering module has streamlined our entire booking process. We can manage multiple events simultaneously with ease.
David Thompson
Operations Manager
City Events Center
Built for Modern Business
Tailored solutions that adapt to your unique needs
Tailored Technology Solutions
No two businesses are alike — your systems shouldn't be either.
We create customized solutions that adapt to your operations instead of forcing you into rigid off-the-shelf tools.
Seamless System Integration
Modern technology must extend what you already have.
We integrate new solutions into your existing infrastructure to strengthen your long-term system architecture.
Expert Analysis
Strategic partnerships for long-term success.
We help organizations improve processes through deep technical expertise.
Diverse Team
We understand the big picture.
Our wide-ranging expertise allows thoughtful solutions.
Proven Track Record
Creative solutions for complex challenges.
Our history of successful implementations shows our ability to solve real-world business problems with innovation.
Our Services
We are an Oracle Partner specializing in systems integration for Oracle Hospitality products, with decades of experience in Micros & Oracle POS environments.
Legacy Interfaces
Support for custom legacy integrations built on top of Oracle Hospitality and Micros POS systems.
Custom Development
Tailored features and extensions designed when native POS functionalities are not sufficient.
Integration Consulting
Expert guidance for integrating your product with Oracle Hospitality platforms and POS environments.
Product Development
Helping vendors bring their products into the Oracle Hospitality Marketplace and ecosystem.
Simple, Transparent Pricing
Choose the perfect plan for your business needs. No hidden fees, no surprises.
Support Package
Perfect for businesses needing reliable ongoing assistance
- Single location
- 10 hours of support
- Level 1 support included
- Level 2 support available
Professional
Best for growing businesses
- L1,L2,L3 Support
- 24/7 Support
- Building Menu & Adapting to your service
- Integration With Payment
- Priority support
- Multi Location Support
- Integration with 3rd Party
Custom
Work with our professional development team for tailored solutions
- Pro dev team assigned
- Fully customized features
- Scalable architecture
- Advanced integrations
- Dedicated support
- Flexible delivery timeline
- Integration with 3rd Party
- Upgrade
- HTML5 screen customization
- Building Extension Applications
Frequently Asked Questions
Everything you need to know about Serve Shield. Can't find what you're looking for? Contact our support team.
ServeShield is an all-in-one digital solutions provider specializing in POS support, website creation, systems integration, and business technology services for restaurants, retail stores, hospitality venues, and small businesses.
We provide comprehensive support including email support for all plans, priority support for Professional plans, and 24/7 dedicated support for Enterprise customers. We also offer extensive documentation, video tutorials, and webinar training sessions.
Yes, you can upgrade or downgrade your plan at any time. When you upgrade, you'll be charged the prorated difference immediately. When you downgrade, the change will take effect at your next billing cycle, and you'll continue to have access to your current plan's features until then.
We offer a 30-day money-back guarantee for all paid plans. If you're not satisfied with Serve Shield within the first 30 days of your subscription, contact our support team for a full refund.
Limits depend on your plan. Starter plans support up to 5 users and 10 projects, Professional plans support up to 25 users and unlimited projects, while Enterprise plans offer unlimited users and projects. Check our pricing page for detailed information.
Ready to Transform Your Business?
Join the growing number of businesses that rely on Serve Shield to optimize their workflows and elevate operational efficiency.