Fidelio On-Premise
Comprehensive on-premise property management solutions with upgrade, configuration, training, and support services
Fidelio PMS Upgrade Services
Professional upgrade services to keep your property management system current and optimized
Version Upgrades
Seamlessly upgrade to the latest Fidelio PMS version with minimal downtime
Data Migration
Safe and secure migration of all your property data to the new system
System Assessment
Complete evaluation of your current setup and upgrade requirements
Performance Optimization
Enhanced system performance and faster response times after upgrade
Security Updates
Latest security patches and compliance with industry standards
Documentation
Comprehensive upgrade documentation and rollback procedures
Configuration Services
Professional configuration tailored to your property's unique operational requirements
System Configuration
Custom setup of Fidelio PMS modules, interfaces, and property-specific settings
User Management
Role-based access control, user profiles, and permission configurations
Rate Management
Configure rate codes, packages, promotions, and revenue management strategies
Interface Setup
Integration with POS, channel managers, payment gateways, and third-party systems
Reporting Setup
Custom report templates, scheduled reports, and business intelligence configuration
Comprehensive Training Programs
Expert-led training programs designed to maximize your team's efficiency with Fidelio PMS
Front Desk Operations
2-3 DaysCheck-in/check-out, reservations, guest profiles, and daily operations training
Manager Training
2 DaysAdvanced features, reporting, rate management, and administrative functions
Back Office Training
2 DaysAccounting, night audit, inventory management, and financial reporting
Custom Modules
1-2 DaysSpecialized training for F&B, spa, activities, and property-specific modules
Ongoing Support Services
Reliable support to keep your Fidelio PMS running smoothly 24/7
24/7 Technical Support
Round-the-clock assistance for critical issues and system emergencies
Preventive Maintenance
Regular system health checks, updates, and performance optimization
Troubleshooting
Expert diagnosis and resolution of technical issues and errors
Database Management
Database optimization, backup monitoring, and integrity checks
Remote Assistance
Quick remote support for configuration changes and user assistance
System Updates
Timely application of patches, hotfixes, and minor version updates
Support Plans
Choose the support level that fits your needs
Professional
- 24/7 support
- Priority response
- Response: 1 hour
- Preventive maintenance
- Quarterly reviews
Ready to Optimize Your Fidelio PMS?
Let our experts help you with upgrade, configuration, training, and ongoing support for your on-premise Fidelio property management system.